Data Protection

dbt99 Privacy Policy — Your data is completely safe with us

Find out exactly how every piece of information you provide on dbt99 is collected, used, and protected — all explained clearly in plain English. We believe transparency is the foundation of trust.

Last Updated: January 2026
SSL Encryption
Data is not sold
KYC Protected
GDPR Compliant

Our Commitment: Protecting your privacy at dbt99 is our top priority. Your personal data is never sold to third parties. Read this policy to understand exactly what we do — and do not do — with your information.

1 Introduction

Dbt99 (https://dbt99.app) is an international online betting and casino platform serving players in Bangladesh and around the world. This Privacy Policy explains how we collect, store, and use your personal information when you use our website, app, and services.

By using the dbt99 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and reach out to our support team.

We understand that many users find these types of policies uncomfortable to read because they are written in complex legal language. At dbt99, we wanted to change that — this entire policy is written in plain, simple English so you can genuinely understand what we do with your data.

2 Data Collection

Dbt99 collects two types of information from you — data you provide directly and data collected automatically. Details are outlined below:

Data Type Example Collection Period
Identity Information Full name, date of birth, nationality At Registration
Contact Information Email, Mobile Number At Registration
KYC Documents NID, Passport, Driving License Verification Period
Financial Information BKash/Nagad Number, Bank Account At Payment
Device Information IP Address, Browser, OS Each Session
Usage Data Betting history, login times While Using the Platform

We only collect the information that is strictly necessary to provide our services. We have no interest in collecting data beyond what is needed.

3 Data Usage

Dbt99 uses your personal information for the following purposes. Each use has a specific reason, and we never use your data for anything beyond what is stated here:

  • Account Management: To create, verify, and maintain your account.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To address your questions or resolve any complaints.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.
  • Legal Obligations: To meet regulatory requirements.
  • Platform Development: For analytics and research to improve the user experience.
  • Responsible Gaming: To identify signs of problem gambling and provide timely support.

Dbt99 never sells or rents your data to third parties for commercial purposes. That is our commitment.

4 Data Sharing

In limited and specific circumstances, dbt99 may share your information with selected third parties. In every such case, strict confidentiality agreements are maintained:

  • Payment Processor: To process transactions via bKash, Nagad, Rocket, and our banking partners.
  • KYC Verification Provider: With a licensed agency for identity verification.
  • Technology Partner: With cloud hosting and server service providers (all data remains encrypted).
  • Law Enforcement: When required by a court order or regulatory authority as a legal obligation.
  • Fraud Prevention Agency: For industry-level blacklist verification.

Important: dbt99 never shares your data with advertisers, data brokers, or unrelated third parties. Any sharing of information is strictly for service delivery purposes.

5 Cookie Policy

Dbt99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Deleted at end of session
Performance Cookies Page load speed, error tracking 30 Days
Functional Cookies Language preference, display settings 1 Year
Analytics Cookies User Behaviour Analysis 90 Days

You can disable cookies at any time from your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

6 Data Protection

Dbt99 uses industry-leading technology and practices to keep your personal data secure. The key components of our security framework are:

  • 256-bit SSL Encryption: All data transmissions on the website and app are encrypted.
  • AES-256 Storage Encryption: All sensitive data stored in our databases is encrypted.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Regular Security Audits: Regular third-party penetration testing.
  • Limited Access Policy: Only authorized personnel may access specific data.
  • 24/7 Security Monitoring: Real-time monitoring to detect suspicious activity.

In the event of a data breach, dbt99 is obligated to notify affected users at their registered email address within 72 hours. We are fully transparent in how we protect your information.

7 Data Retention Period

Dbt99 does not retain your data longer than necessary. Below is a breakdown of how long each type of data is kept:

  • Active account data is retained for as long as the account remains open.
  • Financial transaction records are retained for 5 years after account closure, as required by law.
  • KYC documents are retained for 3 years after account closure.
  • Deleted immediately upon withdrawal of consent for marketing communications.
  • Technical logs are generally deleted automatically after 90 days.

8 Your Rights

You have several important rights regarding your personal data on dbt99. Make sure you are aware of them:

Right to Access

You have the full right to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain conditions.

Right to Data Portability

You have the right to receive your data in a machine-readable format.

Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

Right to Object

You have the full right to object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9 Minor Protection

Dbt99 strictly provides its services to individuals aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at registration, and any application from a user under 18 is automatically rejected.
  • If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
  • If a parent or guardian suspects their child is using dbt99, please contact our support team immediately.

18+ Only: dbt99 is committed to responsible gaming. We take every precaution to prevent minors from accessing gambling services.

10 Policy Updates & Contact

Dbt99 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you via your registered email or through a platform announcement. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or requests, please reach out to our dedicated Privacy Team.

Contact Us: [email protected] | Our privacy team typically responds within 24-48 hours.

Why dbt99's Privacy Policy Is Different

We do not just make promises — we back them up through technology and policy.

End-to-End Encryption

Every piece of data from your device to our servers is protected with 256-bit SSL. No one can intercept or read it in transit.

Data is never sold

Dbt99 will never sell your personal data to third parties under any circumstances. This is a core principle we stand by.

KYC Fully Secure

A copy of your national ID or passport is used solely for verification and stored in an encrypted vault.

You Are in Control

You can withdraw marketing consent, download your data, or delete your account at any time from Account Settings.

Following International Standards

Dbt99 operates in compliance with GDPR and international data protection standards, providing you with an additional layer of protection.

Committed to a fast response

We are obligated to respond to any privacy-related request within 30 days. Urgent matters are resolved within 24–48 hours.

Frequently Asked Questions

No. dbt99 never sells or shares your mobile number or email address with any third party. Only the minimum information required for payment processing is passed to the relevant payment gateway — nowhere else.

Most data is deleted; however, due to legal obligations, financial transaction records are retained for 5 years and KYC documents for 3 years. This data is used solely to meet regulatory requirements.

No. Your betting history is completely confidential. Only you and authorised dbt99 staff (when necessary) can access it. No third party or other user will ever be able to view this information.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will immediately stop all marketing emails. You can also update your notification preferences anytime from your account settings.

dbt99 collects general location information via IP address for security and geo-restriction verification purposes. We do not track GPS or real-time precise location.

Play safe, enjoy with peace of mind

Read dbt99's Privacy Policy and open your account with confidence. Your data is fully protected — that is our promise.

SSL Secured Data is not sold 18+ Only
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