dbt99 Terms and Conditions — Your Rights and Responsibilities

1 Introduction & Eligibility

Dbt99 (https://dbt99.app) is an international online betting and casino platform. These Terms and Conditions constitute a legally binding agreement between dbt99 and its users. By accessing the platform or creating an account, users automatically agree to these terms.

The following eligibility requirements must be met to participate on dbt99:

• You must be at least 18 years of age.
• Accounts cannot be opened from countries or regions where online gaming is prohibited by law.
• Each person may operate only one account.
• All information provided must be accurate and truthful.

Dbt99 reserves the right to update these Terms and Conditions at any time, with or without prior notice. Any revised terms take effect as soon as they are published on the website.

2 Account Register

To open an account on dbt99, you must provide your full name, date of birth, email address, and mobile number in the registration form. dbt99 may request a government-issued ID or other documents for KYC verification at any time. Accounts with false or incomplete information may be suspended or closed.

• Only one account is permitted per person.
• Keeping your account password confidential is your responsibility.
• Transferring or selling your account to another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact dbt99 support immediately.
• All communications sent to the registered email or mobile number will be considered delivered to the user.

3 Deposits & Withdrawals

Dbt99 supports the most popular payment methods in Bangladesh — bKash, Nagad, Rocket, and bank transfer. Deposit and withdrawal rules are outlined below:

• The minimum deposit amount is BDT 500 (may vary depending on payment method).
• KYC verification must be completed before making a withdrawal.
• Withdrawal requests are typically processed within 15 minutes to 2 hours.
• Withdrawals may only be made to the same payment method used for the deposit.
• Dbt99 may request additional verification for any transactions that appear suspicious.
• Bank transfers may take 1–3 business days to process.

4 Bonuses & Promotions

Dbt99 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page. General bonus terms:

• The welcome bonus is available to new members only and can be claimed once per account.
• To withdraw bonus funds, the specified wagering requirement must be met (typically 10x–20x).
• Bets placed with bonus funds must have minimum odds of 1.5, unless otherwise stated.
• Bonuses have a set expiry period; any unused bonus will be forfeited once it expires.
• The same bonus cannot be claimed by multiple accounts or by members sharing the same address.
• Dbt99 reserves the right to modify or cancel promotion terms at any time.

5 Betting Rules

The following rules apply when placing bets on dbt99. Additional rules specific to each game type may apply and are detailed in the relevant section.

• Once confirmed, a bet cannot be cancelled or changed.
• Pre-match betting closes before the match begins; in-play betting may remain available.
• If an event is cancelled or incomplete, the stake for that bet will be refunded.
• Dbt99 reserves the right to void any bet placed at incorrect odds due to a technical error.
• Odds arbitrage using multiple accounts is strictly prohibited.
• The maximum single bet limit may vary by event and market.

6 Casino Terms

In addition to the general Terms and Conditions, the following specific terms apply to the use of dbt99's Live Casino and slots sections:

• All casino game outcomes are determined by an RNG (Random Number Generator), audited by an independent third party.
• In the event of a disconnection during a Live Dealer game, the outcome will be determined based on dbt99's server logs.
• Additional verification may be required for jackpot winnings.
• Each game has its own RTP (Return to Player) rate, which can be found in the game's information section.
• Bonus funds cannot be used on all casino games; specific restrictions apply.

7 Privacy & Data Protection

Dbt99 takes the protection of users' personal data seriously. Information collected at registration is used solely for account management, payment processing, and customer support.

• User data is never sold to third parties.
• Information may be shared with authorities if required by law.
• All data is secured with SSL encryption.
• To learn more, visit our Privacy Policy Read.

8 Responsible Gaming

Dbt99 believes betting is a form of entertainment, not a solution to financial problems. We encourage all members to play responsibly.

• Deposit Limits: Daily, weekly, and monthly limits can be set.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Set reminders at regular intervals to keep track of your session.
• If problem gambling behaviour is suspected, dbt99 may restrict the account at its own discretion.

For more details, visit our Responsible Gaming Visit the page.

9 Account Closure & Suspension

Dbt99 may immediately suspend or permanently close any account for any of the following reasons:

• Providing false or incomplete registration information.
• Operating multiple accounts.
• Bonus or promotion abuse.
• Suspected fraudulent transactions or money laundering.
• Misconduct toward other users or staff.
• Attempting to hack, exploit software, or manipulate the platform through any other technical means.

10 Dispute Resolution

If you have a complaint, please contact dbt99 customer support first. The support team typically resolves issues within 24–48 hours.

• Complaints can be submitted via email or live chat.
• When filing a complaint, please clearly state your account ID, the date, and a description of the issue.
• Dbt99's decisions are considered final unless legally determined otherwise.
• In the event of a chargeback or payment dispute, dbt99 may suspend the account until the investigation is complete.

11 Changes to Terms & Contact

Dbt99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via their registered email or through the platform.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.